Quick Win · 2-4 weeks

LINE Bot with Knowledge Base

Instantly launch a customer support bot on LINE's official account API. Powered by your proprietary knowledge base, the bot answers common questions and escalates complex issues to human agents—all without leaving the LINE app your customers already use.

  • Integrates with LINE official account API
  • Answers from your RAG knowledge base
  • Routes unresolved queries to human agents
LINE Messaging API FastAPI LangChain RAG Azure
Customer Support
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返品手続きを教えてください
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JP/EN
ご連絡ありがとうございます！返品については、商品到着後7日以内にお手続きください。

📋 返品ステップ:
1. マイページ → 注文履歴
2. 対象商品の「返品申請」
3. 伝票番号を入力

ご不明点はございますか？
How about in English?
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Of course! Returns must be requested within 7 days of receiving your order. Go to My Account → Order History and click 'Request Return'. Need more help?

Architecture

LINE App
→
Webhook API
→
RAG Engine
→
Knowledge Base
→
LINE App